Had a fantastic experience at this dealership. Everyone was extremely knowledgeable, helpful, patient, and friendly, and there was excellent communication throughout the process. Porsche's online system for exchanging documents and information is really convenient as well. The business side of things was smooth and quick. I couldn't be happier about the car, the deal, and the overall experience.
This is beyond the best Porsche dealership in Michigan. Everyone in this facility is extremely kind, caring and thorough. I have dealt with this dealership for years and truly have nothing but good things to say!!!
I bought a 2007 Toyota Camry from Suburban Toyota, the car was in awesome shape considering it was 13 years old (no rust and little wear). It had really low mileage on it... Mike Rogers the Manager in the used car area negotiated with me and cut me a nice break. They replaced all the tires because they were warn down. I took the car home and the next day I realized there were some issues with it, took it back and Mike replaced a part on the car (even though he didn't need to as it came with no warranty). ...
We came in for a fairly specific want. Aaron Stokes was very helpful. He was not pushy but was able to find us a car that met our expectations. We felt we got a fair deal. They also followed up on concerns we had. Mo, in financing, was also very helpful answering our questions and getting back to us promptly.
I got a car from this dealer before and had a good experience. This is my second time there. I really like the work and communicate style of the manager, Mike Rogers. He’s very straight forward and sincere. I feel I could trust him.
Although Suburban is a large group, they didn't ignore anyone walking into their facility. Even during their busy hours, I was still well taken care of. I didn't find my dream car during my first visit, but Alex kept in mind exactly what I wanted and followed up with me. Eventually I found the ideal car there. Everyone was helpful. Great facility, the guest room was always filled with fresh coffee and snacks. Best purchase experience ever.
I purchased My 2018 Mazda Touring CX-5 FWD from Suburban Mazda. the Sales Person, Sonya Y. Harris, is very knowledgeable and helpful. The same can be said for the Finance Service Manager Matthew Moore. I was never pressured. All my options were explained to me thoroughly. I fell in love with the vehicle. This is My second purchase from Suburban. I highly recommend them because of the excellent customer service. I feel like I'm having an experience at this dealership that feels just as exciting as the Apple store or Best Buy. Very welcoming high tech environment with ...
I bought a used Audi A5 from Suburban Imports in Farm. Hills. After I drove off the lot, we found a previously undiagnosed problem with the car. Suburban came through like a champ; They paid for the necessary repair and backed up the sale all the way. My salesman, Aaron Stokes, helped with some followup questions I had. The sales manager, Mike Rogers, went above and beyond to take care of my repairs and help me as a customer. A real class act. I would definitely recommend them to anyone.
My experience at the dealership was positive from the time I walked in the door until I left. The place was clean and the staff was warm. The help I received from Jonathan Major was excellent! He was professional ,patient and made my purchase of the Q3 a positive experience.
Very nice, Sincere and genuine staff making the purchase experience very pleasant. I worked with dan, nick and jennifer. All wonderful to work with and professional compared to other dealerships selling the same line of automobiles I love my 2017 4s
Shawn has always done a top notch job every time I've been in for service. It's always a good experience and Shawn specifically should be singled out!!
Dan Kelley, Is the best sales executive I have ever done business with. He has full knowledge and experience of the Porsche products. I'm very pleased with my Porsche Panamera and Prosche of Farmington Hills. I wished I had not wasted my time and money buying BMWs. Mr. Gore
Dan was great! He was friendly,informative and helpful with our experience.He fully explained the car.and service.He explained everything at delivery and was very patient!!!
Mark Winkler was very helpful in securing the delivery of my 7th Boxster. The factory had substantially reduced production and Mark was able to have my vehicle included in the final production quota of the 2016 Boxster. Without Mark's efforts I would not be enjoying my new Boxster. David W.
Mark Winkler and the Porsche of Farmington Hills team are exceptionally professional and efficient. Mark is truly an expert on how Porsche models are configured, specifications, and how options function. Unlike many dealerships, Mark completed the trade-in evaluation and offer process within half an hour and had provided what I felt was a fair figure for trade. A test drive, review of available stock, and a deal agreed took another half hour. I appreciate a dealership that empowers their salespeople to extend a deal with no haggling necessary and no back and forth with management before a deal is agreed. ...
My Targa 4 GTS is my sixth Porsche from Porsche of Farmington Hills, and I have my seventh on order. Mark Winkler is a knowledgeable and professional brand ambassador who is always available and extremely responsive to my many questions. I would not consider buying a Porsche from any other dealership.
I am extremely pleased with my Macan and Porsche of Farmington Hills! It started with the best car buying experience in over 40 years of purchasing new vehicles due to the outstanding work Dan and Mark did to help make this dream come true for me. Since delivery this past November, I've put almost 10,000 miles on the vehicle and just have my first experience with the service side. Shawn did a great job covering the details of the required maintenance and the additional work to be done. The work itself was performed expertly the vehicle ready when promised.
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